Privacy Policy

Updated: 03/03/22

DATA CONTROLLER: Hevile Logistica e Consultoria Internacional Ltda. (“Hevile”), enrolled with the CNPJ under No. 02.255.486/0001-34, address: Avenida Engenheiro Domingos Ferreira, n° 4.060, Salas 403/406, Boa Viagem, Recife, CEP 51.021-040.

Hello, welcome!

We at Hevile value privacy and want to contribute to the protection of personal data. For this reason, below we present our Privacy Policy, so you know how we use your personal data.

What does Hevile do?

We act mainly as a provider of logistics services, cargo management, customs clearance, intermediation in the contracting of cargo insurance and warehousing, as well as related activities for our service contracts, which include, but are not limited to the intermediation and forwarding of air, sea and land cargo, through the contracting of third parties.


How does Hevile process your data?

Like any company, to carry out our activities, we need to collect and process some information that is considered by law as personal data. To let you know how we process this data, we have prepared the following summary table with the main questions you may have.


What are cookies?

Cookies are digital files containing small pieces of data (and usually with a unique identifier) that are saved and stored on a user’s device on a digital platform. They can be classified as either temporary cookies (being automatically deleted when the browser or application is closed) or persistent cookies (remaining stored on the device until a set expiration date), as well as first-party cookies (set by the party operating the platform) or third-party cookies (set by applications under the responsibility of third parties) Cookies can be categorized according to their purpose. There are cookies that are strictly necessary for the correct operation of the platforms, while others collect statistical data for the purpose of analyzing the use of the platform and its respective performance.

There are also cookies that are used to ensure the provision of additional features of the platforms or to save the preferences set by the user in the use of the platform, every time they use the same device. Already other cookies may also serve to measure the success of applications and the effectiveness of third-party advertising.


Why do we use Cookies?

Nowadays, the use of cookies is common on any digital platform. Their use does not harm in any way the devices (computers, tablets, cell phones, etc.) of the users on which they are stored. They enhance the user experience, both in terms of performance and usability, since the contents made available will be targeted to the user’s needs and expectations.

Cookies allow a digital platform to memorize information about the user’s visit, their preferred language, their location, the recurrence of their sessions, and other variables that we consider relevant to make their experience much more efficient.

Cookies may also be used to compile anonymous, aggregated statistics that allow us to understand how users use our platform and to improve its structure and content. It is important to note that we cannot identify you personally through this data.


What types of cookies are used on our site?

Search, Analysis and Performance Cookies

The purpose of this type of cookie is to help us understand the performance of our digital platforms, to measure their audience, to track users’ browsing habits, as well as how they arrived at our site (e.g., via links from other sites, search engines, or directly from the address).


How do we protect Personal Data?

In Hevile Logistica e Consultoria Internacional Ltda. we implement all the security measures that are within our reach to protect your personal data from unauthorized access and accidental or unlawful situations of destruction, loss, alteration, communication or dissemination.

For example:

We have an internal data protection policy, which applies to all those who process personal data on our behalf.

We have SSL (Security Socket Layer) certification, which guarantees protection by data encryption and a security key using the 128-bit SSL protocol.

Finally, we are concerned about training our employees on the importance of the topic of data protection in order to keep them updated on the best market practices.


For how long do we keep Personal Data?

The retention of personal data by Hevile Logistica e Consultoria Internacional Ltda. respects the following guidelines:

  • Only personal data strictly necessary for the fulfillment of the purposes of the treatment are kept. Thus, we get rid of unnecessary or excessive personal data.
  • Without prejudice, we preserve the necessary information for the fulfillment of legal and regulatory obligations or the exercise of our rights in administrative, judicial or arbitration claims.


What are the rights related to Personal Data?

We pride ourselves on being a company that takes the rights of personal data subjects seriously.

Therefore, we ensure that the rights over your personal data provided by law (art. 18, Federal Law n.

13.709/2018) can be fully exercised, subject to applicable limits.

Access to data: anyone can request access to their personal data stored by us, as well as information about possible sharing with third parties.

Correction: in case personal data is incorrect, a correction or update request can be made.

Deletion: Data provided upon consent may be subject to deletion. However, it is possible that even after requesting deletion, some personal data may remain stored, due to legal obligations or for the protection of our or our customers’ interests.

Opposition: you may object to the processing of your personal data by Hevile Logistica e Consultoria Internacional Ltda.

Portability: in order for you to exercise portability of your personal data, we may provide you with a copy of your personal data in a commonly readable format.


Contact channels

In case of questions and requests, please contact us by e-mail or phone below:

  • +55 (81) 3048-8929

We will be glad to help you!